Privacy Policy

Effective Date: October 16, 2026 Last Updated: October 16, 2026

Hallos AI, LLC ("Hallos," “we,” “us,” or “our”) operates the Hallos apps for iPhone and Mac, the Hallos agent that runs on your Mac, the Hallos Market, and related services (collectively, the “Service”). This Privacy Policy explains what we collect, how we use it, who processes it, and the choices you have.

By using Hallos, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

Phone number, if you sign up with your phone. It is verified by Google Firebase Authentication.
Name and email address, if you sign in with Apple or Google, as shared by that sign-in.
Username and profile photo that you choose.

Content You Send Through Hallos

Hallos stores what you need to see your agents’ work on your devices:

Sessions. The messages you send to agents, your voice transcripts, the agents’ replies, and their tool activity (for example, files read, edits made, and commands run), shown in History.
Documents, workflow notes, and workflows you create or download.
Images and other media you attach or create, such as your profile photo, workflow icons, and spoken replies.

Voice. Dictation is transcribed by Apple’s speech recognition on your iPhone or Mac. Hallos receives the text, not your audio.

Computers You Connect

When you connect a Mac, we receive its name, whether it is online, and the folders you register as repositories (their names and paths), so your iPhone can show them and start sessions in them.

Purchases

Your plan, its status and renewal dates, and transaction identifiers from the App Store or Stripe. Apple and Stripe process your payment details. We never receive your card numbers.

Device and Usage Information

Device information: a random installation identifier, your device model, the app version, and a push notification token, so we can deliver notifications and list your devices.
Product interaction: for example, which agents you used recently, which tutorials you have seen, and how many sessions are running, so the apps can show the right things and enforce plan limits.
Server logs: IP addresses and request details, kept briefly for security and troubleshooting.

What We Do Not Collect

Credentials on your Mac. Your logins and API keys for AI providers (such as Claude Code or ChatGPT), and for accounts the hallos agent helps you sign into on your Mac (such as GitHub), stay on your Mac. Hallos does not receive them.
Your audio. See Voice above.
Advertising and tracking data. Hallos has no ads, does not track you across other companies’ apps or websites, and does not use third-party analytics.

2. How We Use Your Information

We use your information to:

Provide the Service: sync your sessions, History, documents, and devices, and deliver notifications
Manage your account, your plan, and its limits
Process purchases and handle billing and support requests
Keep the Service secure and diagnose problems
Comply with legal obligations

We do not sell your personal information, use it for advertising, or use your content to train AI models.

3. AI Agents and Your Computer

Agents run on your Mac with the AI provider accounts you connect there (for example, Anthropic, OpenAI, or Google, and voice providers such as ElevenLabs if you turn on spoken replies). When an agent works, your Mac sends your prompts and the files it uses to those providers under your own account, and their privacy policies and terms govern that data. Hallos stores the resulting session so you can follow and resume it from your other devices.

4. Hallos Market

Agents in the Market are published by Hallos and included with eligible plans. When you add one, we copy it into your account and count the addition for that agent.

5. Service Providers

We use these service providers to run the Service. They process data on our behalf, or under their own policies where noted:

Amazon Web Services: hosting, databases, and the hallos.ai website, in the United States
Cloudflare: storage for media and app downloads, and DNS for hallos.ai
Google Firebase Authentication and Google Sign-In: phone verification and sign-in
Apple: Sign in with Apple, App Store purchases, push notifications, and speech recognition (under Apple’s policies)
Stripe: subscription payments on the Mac (under Stripe’s policies)

We share personal information only:

With the service providers above, to run the Service
With AI providers, from your Mac and under your own account, when you direct an agent to work
When the law requires it, such as a valid subpoena or court order, or to protect the safety, rights, or property of our users, the public, or Hallos
As part of a merger, acquisition, or sale of assets, under this Privacy Policy’s protections
With your consent or at your direction

We do not sell or “share” personal information as those terms are defined under California law, and we do not use it for targeted advertising.

7. Our Website

hallos.ai uses no analytics, advertising, or tracking cookies. Our hosting providers log requests (including IP addresses) to deliver and secure the site.

8. Data Retention

Session History is deleted automatically after your plan’s history period since its last activity: 1 day on the free plan, 3 days on Plus, 7 days on Pro, and 30 days on Max.
Account information, documents, media, and workflows are kept until you delete them or your account.
Server logs are kept for up to 30 days, and backups for up to 7 days.
Transaction records are kept as long as tax and accounting laws require.

When you delete your account (Account → Delete Account), we delete your account and its data, and cancel a Stripe plan immediately. Subscriptions bought through the App Store are managed by Apple; cancel them in your Apple account settings.

9. Data Security

Data is encrypted in transit (TLS) and at rest with our hosting providers, and access to it is limited to what the Service needs. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as the law requires.

10. Your Rights & Choices

Depending on where you live, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your account and its data, from the app or by contacting us
Export your data in a portable format

You can also turn notifications off at any time in the app or in your device settings. To exercise any of these rights, contact us at the address below. We will verify your request using your account details, respond within 30 days, and explain our reasons if we cannot fulfill it. If we decline, you can ask us to reconsider by replying to our response. We will not treat you differently for exercising your rights.

Residents of California and other US states with privacy laws have these rights to know, access, correct, and delete their personal information. The categories we collect are listed in section 1, and we do not sell or share it for targeted advertising. You may use an authorized agent to make a request on your behalf.

Users in the European Economic Area, United Kingdom, and Switzerland: we process your information to perform our contract with you (providing the Service), for our legitimate interests (keeping it secure and fixing problems), to comply with legal obligations, and with your consent where required (such as notifications). You may also object to processing, restrict it, withdraw consent, and complain to your local data protection authority.

11. Children’s Privacy

Hallos is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. International Data Transfers

If you use Hallos outside the United States, your information is transferred to and processed in the United States, where Hallos AI, LLC is based and where our servers are located. We take steps to ensure that your data receives an adequate level of protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by updating the “Last Updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Hallos AI, LLC Email: privacy@hallos.ai